What to do when following the process feels painful.
Sometimes, following processes feels hard (like when leads/execs skip out on meetings).
Or uncomfortable (like the deafening silence during the daily standup).
Or awkward (like when painfully shy teammates struggle on calls with clients).
Some teammates don’t like public speaking. Some teammates don’t appreciate having to announce what they’ve been doing to everyone else. Some teammates talk too much!
When the process you’re running feels like grafting — like you’re trying to put a square peg in a round hole — it’s a signal to change it up, not keep doing it or double down.
The purpose of a process (any process) is communication; the most crucial aspect of your work with teammates isn’t running the process right; it’s having the right conversation.
You’re not going to win when the context and conditions push back. The way to succeed (at anything, not just this) is to seek and find the most comfortable path for the team and yourself. Teammates who feel comfortable, safe and supported will contribute.
For processes to feel more comfortable and effortless, you need to align your actions with the situation. Focus on the conditions — what do they need to produce? In-depth understanding of a complicated subject? High-level awareness of several different things? The goal is whatever process is going to get you there.
Bonus tips (not rocket science but worth thinking about):
- Execs like conditions that help them feel heard, present options, and when you’re clear and concise.
- Shy teammates like relaxed, low pressure and low-key conditions.
- Awkward teammates like time to figure it out, practice it or think it over beforehand.
What kind of conditions help you to thrive?
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